Privacy policy
Privacy Policy of the Wordica and Terms of Personal Data Processing (GDPR)
[Updated] 19 Mar, 2026
Preamble
This Privacy Policy and Terms of Personal Data Processing (hereinafter referred to as the "Policy") regulate the procedures for collecting, storing, using, and disclosing information obtained from users when using the Wordica (hereinafter referred to as "Wordica"). The Policy is developed in accordance with applicable personal data protection laws, including the General Data Protection Regulation (GDPR), and is aimed at ensuring transparency in data processing as well as protecting the rights and legitimate interests of users.
By using Wordica, the user confirms that they have read this Policy, understand its provisions, and agree to the terms of personal data processing as described herein.
We are committed to maintaining the confidentiality and security of personal information. All details regarding how we collect, use, protect, and disclose your data are outlined in this Policy. We strive for maximum transparency and provide users with complete information on how their data is utilized.
Wordica reserves the right to amend or update this Policy at any time. All changes will be published on this page and will take effect upon publication. We recommend checking this page periodically to stay informed about any updates.
If you have any questions or suggestions regarding our Privacy Policy or if you wish to exercise your rights as a data subject, you can contact us through the following channels:
Email: hello@wordica.io
1. Personal Data Subject to Processing
1.1. During the interaction between Users and Wordica, the Company collects and processes only the personal data necessary to ensure functionality, stable operation, and compliance with applicable legal obligations.
1.2. The personal data processed by the Company includes the following information:
1.2.1. User identification data in Telegram, including:
1.2.1.1. Unique user identifier (Telegram ID);
1.2.1.2. Username, if provided;
1.2.1.3. Displayed first name and last name;
1.2.1.4. Telegram interface language;
1.2.1.5. Profile picture (in anonymized form, if necessary);
1.2.1.6. Status of interaction with Wordica (e.g., subscription status, chat role, etc.).
1.2.2. Interaction data with Wordica, including:
1.2.2.1. History of messages and commands sent by the User to Wordica;
1.2.2.2. Timestamps and dates of interactions with Wordica;
1.2.2.3. Responses received from Wordica, including data transmitted to external AI services, if applicable;
1.2.2.4. Data voluntarily provided by the User through forms, feedback, applications, etc.
1.3. The Company does not collect special categories of personal data as defined in Article 9 of Regulation (EU) 2016/679 (GDPR), including but not limited to health information, racial or ethnic origin, political opinions, religious beliefs, and similar sensitive data.
1.4. We do not collect IP addresses, cookies, or other technical data, except in cases described in Sections 6.1.2 and 7.2, where such data may be collected automatically to ensure the operation of Wordica and compliance with legal requirements.
1.5. In the case of using payment tools integrated within Wordica, the processing of payment information is carried out by the respective payment providers, who act as independent data controllers. The processing of such data is governed by the privacy policies of the relevant payment providers, which the User is required to review and accept.
2. Purposes of Personal Data Processing
2.1. The processing of personal data of Wordica users is carried out solely for the purposes necessary to achieve the following objectives:
2.1.1. Ensuring the core functionality of Wordica:
2.1.1.1. User identification within the Telegram platform;
2.1.1.2. Processing commands and requests sent by the User;
2.1.1.3. Generating responses and content based on the input provided;
2.1.1.4. Providing a personalized interaction experience with Wordica.
2.1.2. Supporting and improving the operation of Wordica:
2.1.2.1. Monitoring the stability and proper functioning of Wordica;
2.1.2.2. Analyzing user behavior in an aggregated and anonymized form to improve the user interface (UX/UI) and interaction logic;
2.1.2.3. Processing error reports and support requests.
2.1.3. Compliance with legal requirements:
2.1.3.1. Keeping records and reports in cases of providing paid services, including for taxation and financial control purposes;
2.1.3.2. Fulfilling legal obligations related to data protection and telecommunications services as required by law;
2.1.3.3. Responding to lawful requests from authorized government authorities and other third parties.
2.1.4. Communication with users:
2.1.4.1. Sending notifications related to the operation of Wordica, including but not limited to updates and changes to the terms of use;
2.1.4.2. Responding to user inquiries, providing feedback, and offering technical support.
3. Legal Grounds for Personal Data Processing
3.1. The Company processes users’ personal data based on one or more legal grounds provided under Article 6 of Regulation (EU) 2016/679 (GDPR), depending on the nature of the inter action with Wordica:
3.1.1. User Consent (Art. 6(1)(a) GDPR)
3.1.1.1. This basis applies in cases where the user voluntarily provides personal data, including but not limited to data submitted via forms, feedback, the use of special features, or when activating extended functionalities of Wordica.
3.1.1.2. The user may withdraw their consent to the processing of personal data at any time by sending a request to the following email address hello@wordica.io. Withdrawal of consent does not affect the lawfulness of the data processing carried out based on consent before its withdrawal.
3.1.2. Performance of a Contract or Pre-contractual Measures (Art. 6(1)(b) GDPR)
3.1.2.1. This legal basis applies where the processing of personal data is necessary for the performance of a contract with the User or to take pre-contractual steps at the User’s request, including providing access to Wordica functionality, processing user requests, and generating responses.
3.1.3. Compliance with Legal Obligations (Art. 6(1)(c) GDPR)
3.1.3.1. This basis applies in cases where the Company is required to retain or disclose Users’ personal data in accordance with applicable legal requirements, including but not limited to tax or accounting obligations related to the provision of paid services.
3.1.4. Legitimate Interests of the Company (Art. 6(1)(f) GDPR)
3.1.4.1. This legal basis applies to the processing of personal data for purposes such as analytics, protection against misuse, improvement of user experience, and administration and maintenance of Wordica, provided that the Company's legitimate interests do not override the fundamental rights and freedoms of the User.
3.2. If the processing of personal data is based on the User’s consent, the Company always provides the User with the option to withdraw their consent at any time. Withdrawal of consent will not result in any negative consequences for the User, including any restriction of access to the functionality of Wordica.
4. Personal Data Retention Periods
4.1. Users’ personal data is retained only for as long as necessary to achieve the purposes set out in Section 3 of this Policy, unless a longer retention period is required by applicable law.
4.2. Specific retention periods for personal data are determined based on the category of data and the purpose of its processing as follows:
4.2.1. Data related to technical interactions with Wordica (Telegram ID, username, command history) is retained for 12 months from the User’s last interaction with Wordica. After this period, such data will be deleted or anonymized
4.2.2. Data submitted through support requests or via email (e.g., to hello@wordica.io) is retained for 6 months after the completion of the request processing, unless longer retention is required by law.
4.2.3. Data related to the provision of paid services (if any) is retained for the period required by accounting and tax legislation, particularly up to 5 years if mandated by applicable tax and financial regulations.
4.3. After the expiration of the retention periods specified in this section, personal data will either be deleted or anonymized in a way that prevents the identification of the User, unless longer retention is legally required.
4.4. Users have the right to request the deletion of their personal data at any time by sending a request to hello@wordica.io, unless data retention is mandated by applicable law. All such requests will be processed within 30 calendar days in accordance with data protection laws.
5. Users' Rights as Data Subjects
Wordica values the privacy and security of users' personal data. To comply with data protection legislation, we ensure that users are granted all rights provided under the law regarding the processing of their personal data. Below are the users’ rights as data subjects that can be exercised in interactions with Wordica:
5.1. Right of Access Users have the right to request information about which personal data we collect and process through Wordica. We are committed to providing access to this data upon the user's request in accordance with applicable laws.
5.2. Right to Rectification If a user finds that their personal data is inaccurate or incomplete, they have the right to request its correction. We are committed to promptly making the necessary corrections to ensure the data is accurate.
5.3. Right to Erasure (Right to be Forgotten) Users have the right to request the deletion of their personal data if it is no longer necessary for the purposes for which it was collected, or if the user wishes to cease its processing. We are obligated to cease processing and delete the data unless its retention is required by law.
5.4. Right to Restrict Processing In certain circumstances, users have the right to request the restriction of the processing of their data, such as when contesting the accuracy of the data or believing that the data processing violates their rights. We will review such requests and take appropriate action where necessary.
5.5. Right to Data Portability Users have the right to receive their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible. We are committed to enabling data portability without infringing upon the rights and freedoms of others.
5.6. Right to Object Users have the right to object to the processing of their personal data if the processing is based on the Company's legitimate interests or if the data is used for marketing purposes. We will consider all objections and make a decision in accordance with legal requirements.
5.7. Right to Lodge a Complaint If users believe that their data protection rights have been violated, they have the right to lodge a complaint with the relevant supervisory authority responsible for monitoring compliance with data protection laws.
5.8. Procedure for Exercising Rights To exercise their rights, users can contact us via the Wordica interface or using the contact details provided in the "Contacts" section. We guarantee that all requests will be processed within the statutory deadlines.
6. Processing of User Data Through Wordica
Wordica processes users’ personal data solely to ensure high-quality and efficient interaction with the service. This section provides a detailed description of the data processing procedures and the security measures in place to protect this data.
6.1. Data Collection During interactions with Wordica, the following types of data may be collected:
6.1.1. Personal information provided by the user via inquiries or their profile (e.g., name, email address).
6.1.2. Technical information automatically collected during communication with Wordica, including IP address, browser data, usage time, and other technical data. Such data is collected solely to ensure security, prevent misuse, and improve service quality. This data is not used to track or analyze the behavior of individual users.
6.1.3. Data on interactions with Wordica, including text messages, questions, requests, and commands sent by the user.
6.2. Purposes of Data Processing Personal data is processed for the following purposes:
6.2.1. Providing Wordica functionalities, including processing user requests and delivering personalized recommendations.
6.2.2. Improving service quality and enhancing Wordica's operational algorithms.
6.2.3. Generating reports and analyzing Wordica usage to ensure uninterrupted operation.
6.2.4. Complying with legal obligations and ensuring adherence to data protection regulations.
6.3. Consent to Data Processing
6.3.1. By using Wordica, you consent to the processing of your personal data to the extent necessary to achieve the stated purposes. You may withdraw your consent at any time by sending a request to info@wordica.io. However, withdrawal of consent may affect the quality and availability of services provided.
6.4. Security Measures
6.4.1. Wordica implements necessary technical and organizational measures to protect users’ personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
6.4.1.1. Encrypting data during transmission via secure communication channels.
6.4.1.2. Using advanced technologies and methods to protect data against leaks.
6.4.1.3. Regularly testing system and data processing security to identify vulnerabilities.
6.4.1.4. Limiting access to personal data to authorized employees only, who are required to adhere to strict security standards.
6.5. Data Storage
6.5.1. Users’ personal data is stored in secure Wordica systems for as long as necessary to fulfill the purposes of data processing or for a longer period if required by applicable law. Upon expiration of the storage period, the data will be deleted or anonymized to prevent user identification.
6.5.2. For any questions regarding the processing of your personal data, you may contact:
Email: hello@wordica.io
6.6. Third-Party Access to Data
6.6.1. Wordica does not transfer users’ personal data to third parties without their explicit consent, except where required by law or necessary to fulfill obligations to the user. In certain cases, the Company may engage third parties to process data (e.g., for hosting or analytics). In such cases, third parties are required to adhere to appropriate data security standards and ensure the confidentiality of users' data.
7. Use of Cookies and Similar Technologies
7.1. During your interaction with Wordica, cookies and similar technologies may be used to improve the quality of service and enhance the system's functionality. This section outlines the features of using such technologies.
7.1.1. What are cookies? Cookies are small text files that are stored on a user's device when visiting a website or using Wordica. Cookies enable the system to remember the user’s settings, preferences, and behavior, which contributes to improving the service experience.
7.2. What types of cookies are used?
7.2.1. We use the following types of cookies:
7.2.1.1. Optional analytics cookies, which help us enhance the functionality and performance of Wordica and analyze how users interact with the system.
7.2.1.2. Functional cookies, which store user settings and preferences (e.g., language choice or personalized features) to provide a more convenient interaction with Wordica.
7.2.1.3. Marketing cookies, which may be used to collect information about your interests and preferences to personalize advertising or content presented via Wordica.
7.3. Cookie management
7.3.1. You have the right to set your cookie preferences through your browser settings. You can block or delete cookies; however, this may affect the functionality of certain services or degrade the quality of your experience with Wordica. In some cases, disabling cookies may result in certain Wordica features functioning improperly or not functioning at all.
7.3.2. For more information on managing cookies, please refer to your browser’s settings or the website through which you accessed Wordica.
8. User Rights in the Context of Automated Data Processing
Wordica uses automated systems to process personal data, including machine learning and artificial intelligence algorithms. We ensure transparency and control over this process, respecting users' rights as provided by applicable legislation. This section outlines the ways users can exercise their rights in the context of automated data processing.
8.1. Right to Human Intervention in Automated Decision-Making If your personal data is used to make decisions based solely on automated processing, including profiling, you have the right to request human intervention in the decision-making process. This includes:
8.1.1. The right to have your case reviewed by a human if a decision is based solely on the automated processing of your data. You may request that a qualified specialist reconsiders any decision affecting your rights or interests.
8.1.2. The right to challenge an automated decision if it significantly impacts your interests, including cases where the decision affects your legal position or economic interests.
8.2. Right to an Explanation of the Logic Behind Automated Processing
8.2.1. You have the right to request an explanation of the logic behind the automated processing of your data if your actions or decisions are influenced by such automated processes. This may include, but is not limited to, personalized recommendations, analytical conclusions, or risk assessments based on data collected through Wordica.
8.2.2. We are committed to providing you with information on how such automated decisions are made, including a description of the algorithms used, the purposes of their application, and the possible consequences for you as a data subject.
9. Conclusion
We strive to ensure the maximum security of your data and are confident that Wordica provides a convenient and secure service. All changes to our Privacy Policy are aimed at improving the quality of our services and ensuring compliance with data protection regulations.
We highly value your trust and do everything possible to reliably protect your personal data. If you have any questions, suggestions, or concerns regarding the processing of your personal data, you can always contact the Service Administration.
The main communication channel with the Wordica Administration: info@wordica.io
Notifications about changes to the Offer or the Privacy Policy are sent directly via https://t.me/wordicaaibot as a broadcast message to all users.
You can also find us on our official platforms:
• Website: https://wordica.io
• Telegram channel: https://t.me/wordicabot
• Instagram: https://www.instagram.com/wordica.io
• YouTube: https://youtube.com/@wordica
• Threads: https://www.threads.com/@wordica.io
• TikTok: https://www.tiktok.com/@wordica.io
• Discord: https://discord.gg/pVgTpvwgfH
• Reddit: https://reddit.com/u/wordica_io
• X / Twitter: https://x.com/wordica_io
• Linkedin: https://www.linkedin.com/in/wordica
